Cannot scan, either to the computer or to an email from this all in one. I can print to it but cannot scan and Dell Technical Support is of little or no help since the printer is out of warranty (even tho I am willing to pay for support)!
Did you install the OCR Program from the printer disk?
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. Right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
PudgyOne
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Posted September 7th, 2017 15:00
tar,
Did you install the OCR Program from the printer disk?
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. Right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Then Update list of applications to send scans to
I would also Removing computers from printer scan list
Rick