UNSOLVED

Wyovaruss

updated

22 years ago

W

Wyovaruss

24 Posts

0

978

November 7th, 2004 00:00

Microsoft word document

The other day a friend of mine e-mailed me a Report as an e-mail attachment. The attachment was a report written on her new Inspiron notebook in Microsoft word. It showed up in my e-mail with the .HTM suffix, so when I opened it it was a bunch of jibberish. She e-mailed it to me several more times, but the same thing happened. Obviously, the attachment file has to have the suffix as .DOC  What went wrong? I know she wrote it in Word.
 
Any advice would be great. I have a Dell Dimension 4600 Running Microsoft office, Windows XP with the service packs 1 & 2, and all updates as far as I know.
 
Thanks, Russ
  • Denny Denham

    2 Intern

    18798 Posts

    107

    0

    Posted November 7th, 2004 02:00

    Wyovaruss,

    The problem is at her end. You have two options with the attachment if it is a .doc file which has been named incorrectly. Save it to your hard disk and either rename it with a .doc extension or right-click it and select Open with and choose Word as the application to open it.

    If it is actually an .htm file (Word allows saving in that format) try opening it with Internet Explorer.

    Message Edited by Denny Denham on 11-06-2004 08:53 PM