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getupkid923
14 Posts
0
44828
October 22nd, 2007 02:00
microsoft word issues
Ive got a Dell Inspiron E1505, that is running Vista, as well as Microsoft Office 2007. I am a college student, so it is obvious that I would need to use Microsoft Word. There is never any type of problems until I get to the point where I need to save. It will bring up the box where all the files are, but then it brings up the error message that Microsoft Office has stopped working, and then it restarts. It usually auto-recovers the file, however you can see how this is a problem trying to do work at my hosue as well as library by using a flash drive. PLEASE HELP!!!
getupkid923
14 Posts
466
0
Posted October 22nd, 2007 18:00
it doesnt matter. either way, the minute that i press save or save as.. it brings up the box where the files are real quick then it brings up the error message automaticallygetupkid923
14 Posts
466
0
Posted October 22nd, 2007 18:00
and i tryed that disabling the add-ons thing and it still brought up the error message, just like always- Disabling the Add-ins only tells me you do not have Adobe Acrobat 7.0 installed.Try this....Open WordHold the SHIFT key while clicking the File menuClick Save AllExit, then restart Word. Does the problem still exist when you try to save a Word file?***************************************************************I forgot, you have Word 2007 - the above isn't available....***************************************************************Exit WordClick Start, Run and type the following:%userprofile%\application data\microsoft\templatesClick OKDelete any normal files, then restart Word and see if the probjem is gone.
Message Edited by abach on 10-22-2007 04:41 PM getupkid923
14 Posts
466
0
Posted October 22nd, 2007 23:00
alright i successfully deleted those "normal" files, and the restarted word but the problem is still there. I am ready to throw the whole laptop away.- winword / or /s is safe mode for word in general all it does is disables addins and macrosif this does not help you may have to reinstall word or all office. If you will have to do that remember after removing office to delete folloving registry keys : HKLM(local machine)\software\microsoft \office and HKCU (current user)\software\microsoft \officeYou can also try deleting alloffice addins manualy from word folders under these registry keys
- Office 2007 has a repair tool which (in my experience) works quite well. In Word, click on the Office Pearl>Word Options>Resources>and click on the Diagnose button opposite "run Microsoft Office Diagnostics". I've had a few minor problems and this has rectified them.
The WheelMan
32 Posts
408
0
Posted October 24th, 2007 01:00
I had problems with Word 2007 on my old computer under Vista, but both Vista and Word were upgrade versions. I had Office 2007 pre-installed on this new system I just got last week, and haven't had a single crash so far. So if your version of 2007 was an upgrade version, or installed over the top of a previous version, that could be the problem. Either way, I would try a repair install first, and if that doesn't (or didn't) work, then full uninstall and reinstall is the best next step.
abach
1728 Posts
467
0
Posted October 22nd, 2007 10:00