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avincent071

updated

19 years ago

0

129673

October 24th, 2007 18:00

Problem with the Dell Media Direct 3 patch

I have heard that this is pretty rare but...I have an e1505 with media direct and when I try to run the patch, I get the message, "unable to install patch! your system must have power cinema 4.7 installed". Any help would be greatly appreciated.
  • 1341

    1

    Posted October 26th, 2007 17:00

    No. I have Power DVD. I never had PowerCinema on my notebook.
  • DELL-Chris B

    2 Intern

    1109 Posts

    1341

    1

    Posted October 26th, 2007 17:00

    avincent071:

    Thank you for posting your message at the Dell Community Forums.

    Did your system originally have CyberLink PowerCinema 4.7 installed? If so, have you recently removed the software?

    Regards,
  • DELL-Chris B

    2 Intern

    1109 Posts

    1341

    1

    Posted October 29th, 2007 11:00

    avincent071:

    Check your Private Messages.

    Regards,
  • isaleh

    5 Posts

    1341

    1

    Posted November 15th, 2007 14:00

    I have the same problem and I've never had Power Cinema.  I do have Power DVD
  • 1341

    1

    Posted November 30th, 2007 11:00

    i also have the same problem. please help me
  • DELL-Chris B

    2 Intern

    1109 Posts

    1341

    1

    Posted November 30th, 2007 11:00

    isaleh / zaharzakariah:

    Please check your Private Messages. I've requested more information in order to research.

    Thanks,
  • Agarkov_V

    1 Message

    1341

    1

    Posted December 1st, 2007 18:00

    i also have the same problem. please help me
  • jun0011

    1 Message

    1341

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    Posted December 1st, 2007 21:00

    I also have the same problem with the patch. Any help would be appreciated. Thanks
  • gib330

    1 Message

    1341

    1

    Posted December 2nd, 2007 04:00

    Hi, I have the same problem too. Did anyone find out how to fix it?
    Thanks
  • DELL-Chris B

    2 Intern

    1109 Posts

    1247

    0

    Posted December 5th, 2007 10:00

    All -

    If you are currently experiencing this issue, please send me the following information in a Private Message.

    Name:
    Phone:
    Service Tag and/or Express Service Code:

    Thank you,