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Posted February 10th, 2025 17:36
Systems with ProSupport goes over a period of 7years when speaking about support. After that is might be possible that you get "Post-Standard Support" which is hardware only and no software. The Basic supports only gets 5Y.
With the upcoming R570 the R550 will be go into EOS. There will always be a overlapping peroid of time where both modells are available. Again... last sold unit can have 7Y of support.
Regards,
Joerg
DELL-Chris H
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Posted February 10th, 2025 16:02
RAJUS25,
As of about the 13th generation of servers, Dell stopped presenting EOL and EOSL dates for the Poweredge lines. That being said, the coverage of each system is generally 5 years after the sale, or may be longer depending on part availability.
Let me know if this helps.
DELL-Chris H
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Dell Technologies | Enterprise Support Services
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