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CU.Dell.User

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CU.Dell.User

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March 17th, 2023 06:00

R730 - Drivers for NVIDIA Grid K2 GPUs

I received an R730 with Dual NVIDIA GRID K2 GPUs, but, am not able to find drivers for them.

Dell's driver download page (here) has drivers for R720 it seems. It asks me to select the Operating system and says the driver is not compatible (with Windows 2019 & the R730 Service tag).  The driver at the R730 Support page is for Windows 2012. Where can I get a Win 2019 driver ? Device manager is not able to find a driver and is displaying

 

CUDellUser_0-1679059923103.png

 

  • DELL-Charles R

    Moderator

    4730 Posts

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    Posted March 17th, 2023 11:00

    Hello https://dell.to/3yMlxmB.User,

     

    While the Grid K2 is supported on the R730, it looks like only up to Windows Server 2016

    If it works on Windows Server 2019 I suspect it will be via native drivers.

     

    I would recommend make sure BIOS and Chipset are up to date:

    Intel C600/C610/C220/C230/C2000 Series Chipset Drivers

    https://dell.to/3FyCgxH

    Dell Server PowerEdge BIOS R630/R730/R730XD Version 2.16.0

    https://dell.to/3FxTAmf

     

     

    NVIDIA  does not show support Grid K2 and Windows Server 2019

    https://dell.to/40hhwlT

    GRID for Windows

    Win 7/8/8.1/10

    BareMetal4

    M60, M10, M6, K1, K2

     

    XenDesktop

     

    WinServer 2008 R2

     

     

     

    XenApp, RDSH, RemoteFX

     

    WinServer 2012 R2

     

     

     

    XenApp, RDSH, RemoteFX

     

    WinServer 2016 1607, 1709

    BareMetal4/DDA

    M6, M60, M10, K1, K2

    Win 10 1507, 1511, 1607, 1703 (32/64) bit

    WinServer 2012 R2

    WinServer 2016 1607, 1709

    Ubuntu 16.04 LTS, RHEL 7.3

    XenApp, RDSH, RemoteFX

     

     

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

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  • DELL-Charles R

    Moderator

    4730 Posts

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    Posted March 17th, 2023 13:00

    Hello https://dell.to/42dB4cC.User,

     

    We have this driver for the R730. It doesn't specify K2 but you could check if it allows install.

    Windows 2016 391.29 Nvidia driver

    https://dell.to/3YVcr1p

     

    I haven't heard about supplying drivers when a NVIDIA Enterprise Account is required.

     

    It may be that that Account is required even if purchased through Dell.

     

    Sense you're still under warranty I may recommend contacting Support directly 1-800-945-3355.

     

    DELL-Charles R

    Social Media and Communities Professional
    Dell Technologies | Enterprise Support Services
    #IWork4Dell

    Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

  • CU.Dell.User

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    Posted March 17th, 2023 13:00

    Thanks for the comprehensive details, Charles. I could try the win2016 Drivers, but I need an "NVIDIA Enterprise Account to download the driver package" (which I do not have).

    Can Dell provide a link to download this driver (for use in R730)? The server is still under warranty if that matters.

    CUDellUser_0-1679083858655.png

     

     

  • CU.Dell.User

    1 Rookie

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    Posted March 20th, 2023 17:00

    "391.29 Nvidia driver" does not work. It has drivers for the Tesla cards, but not the GRID cards. I will try the support number. Thanks.