Normally when you receive a "Not available" error, it is due to:
Firmware version not supporting SNMPv3 (ensure you're up to date).
The feature being disabled in your iDRAC license tier (Enterprise license is required for full SNMPv3 support).
What you can start with is enabling SNMP and set the SNMPv3 protocol, which you can do with the following commands
racadm set iDRAC.SNMP.AgentEnable 1 racadm set iDRAC.SNMP.ProtocolVersion 3
After that you would need to configure the SNMPv3 user, which you can see an example of below.
racadm set iDRAC.SNMPv3User.1.Username snmpuser racadm set iDRAC.SNMPv3User.1.AuthProtocol MD5 racadm set iDRAC.SNMPv3User.1.AuthPassword yourAuthPassword racadm set iDRAC.SNMPv3User.1.PrivProtocol AES racadm set iDRAC.SNMPv3User.1.PrivPassword yourPrivPassword racadm set iDRAC.SNMPv3User.1.Enable 1
(AuthProtocol can be MD5 or SHA, and PrivProtocol can be AES or DES.)
Lastly, you would want to confirm it with the following
racadm get iDRAC.SNMP racadm get iDRAC.SNMPv3User.1
Let me know if this helps.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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@DELL-Chris H I fixed my issue so I do not need these commands anymore. But for anyone else that found it was not possible to enter Auth nor Priv value onto a user created, it is because that feature is not supported until minimum version 6.0. After upgrading firmware, that solved my issue.
DELL-Chris H
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Posted May 21st, 2025 12:41
Jamieob,
Normally when you receive a "Not available" error, it is due to:
What you can start with is enabling SNMP and set the SNMPv3 protocol, which you can do with the following commands
racadm set iDRAC.SNMP.AgentEnable 1
racadm set iDRAC.SNMP.ProtocolVersion 3
After that you would need to configure the SNMPv3 user, which you can see an example of below.
racadm set iDRAC.SNMPv3User.1.Username snmpuser
racadm set iDRAC.SNMPv3User.1.AuthProtocol MD5
racadm set iDRAC.SNMPv3User.1.AuthPassword yourAuthPassword
racadm set iDRAC.SNMPv3User.1.PrivProtocol AES
racadm set iDRAC.SNMPv3User.1.PrivPassword yourPrivPassword
racadm set iDRAC.SNMPv3User.1.Enable 1
(AuthProtocol can be MD5 or SHA, and PrivProtocol can be AES or DES.)
Lastly, you would want to confirm it with the following
racadm get iDRAC.SNMP
racadm get iDRAC.SNMPv3User.1
Let me know if this helps.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!