admingirl

updated

10 years ago

A

admingirl

2 Intern

614 Posts

0

895

May 2nd, 2016 08:00

ssl certification question

So,

I have operator role based access setup for our NOC. They claim that their screen will not stay logged in due to a certification error. We do not use LDAP to authenticate when we use Recover Point.

I looked up certificates and such in the admin guide and the only information I got was when LDAP is being deployed. How do i fix this issue for them?

cert.png

  • Idan

    4 Apprentice

    675 Posts

    497

    0

    Posted May 2nd, 2016 09:00

    Hi there,

    They can add the RP cluster management IP to trusted sites in their browser.

    That said, what they're seeing can be related to GUI/CLI inactivity timeout ? in RP 4.4, there's an inactivity timeout in the GUI which can be configured through the Admin tab in Unisphere for RP.

    Regards,

    Idan Kentor

    RecoverPoint Corporate Systems Engineering

  • admingirl

    2 Intern

    614 Posts

    497

    0

    Posted May 2nd, 2016 09:00

    Thank you so much!