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MCDI

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15 years ago

M

MCDI

49 Posts

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5522

March 31st, 2011 15:00

Internet Explorer 9 Issues?

Has anyone else tried to access your SourceOne server using IE 9 on Windows 7?

The issue I'm having is when selecting Email > Date I'm not able to select "On" / "On or before" or On or After".  The drop down menu comes up but I can't select anything.

I've tried compatibility view but that does work either.  I've also added it as a trusted network with the same result.

Currently running Version: 6.6.0.1106

  • vincenta2

    11 Posts

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    Posted April 1st, 2011 06:00

    We are having issues with Internet Exporer 9 and SourceOne 6.6 too.  Firefox 4.0 seems to have problems with SourceOne as well.

    V/

  • MCDI

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    Posted April 1st, 2011 06:00

    I can confirm that FireFox 4.0 is also having issues. That is where I first noticed it and then moved to IE 9 to test it there to make sure it wasn't an extension.

    IE 8 works fine and so did FireFox 3.x.xx.

  • ashaw1

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    Posted April 1st, 2011 09:00

    Hello,

    This is a known issue with Firefox version 3.6.3 and above, and may also be affecting the latest version of Internet Explorer.  The Firefox issue is resolved in the latest version of EMC SourceOne 6.6 (SP1).  If you continue to have problems after upgrading please contact EMC Technical Support for further investigation.

    Thanks!

    Andrew

  • vincenta2

    11 Posts

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    Posted April 6th, 2011 06:00

    I upgraded to v6.6 SP1 and after upgrading the search web page still does not work properly with IE 9 and Firefox 4.

    V/

  • MCDI

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    Posted April 6th, 2011 07:00

    I too upgraded to 6.6.1.1315 and still have issues within FF4 and IE9, however they are different issues.

    Within FF4 I can't choose any menu items.  When I click on them they turn Orange but don't give me a drop down box.

    FireFox 4

    http://help.californiadairies.com/images/FF4.JPG

    Within IE9 it will allow me to choose a category (Email Message - Date,  Email Message - Priority, etc..) but when I select the drop down box to  slect  "On" or "On of after" if wil not select the item.

    Internet Explorer 9

    http://help.californiadairies.com/images/IE9.JPG

  • Gary_Reardon

    2 Intern

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    272 Posts

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    Posted April 6th, 2011 07:00

    According to the most recent Compatibility Matrix released a week ago, IE 9 is not a supported browser.

    Firefox 4 is also not specifically in the Compatibility Matrix but can be construed as being supported since it states 3.0 or higher but that may mean releases with the 3.x range. It's not worded very well.

  • MCDI

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    Posted April 6th, 2011 07:00

    That is correct, IE9 is not, but 3.6.x and higher is.  I'm still having FF4 issues.

    My guess it has to deal with "standards", but that is just a guess.

  • mikehak1

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    Posted April 7th, 2011 23:00

    I've tested this with all actual browser and the most have troubles.

    The Problems are:

    IE9 => Unable to select the (on / on or after / on or before) selector

    Firefox 4 => Unable to selecte the Search Criteria

    Chrome => Unable to Select Search as or Restore.

    Safari 5.0.3 => After select a criteria, you will see the following error "An error has occured"

    Opera 11.1 => Unable to select a criteria

    All tests are made with the actual release of SourceOne 6.6 SP1

    Michael

  • Andrea_Cassanel

    1 Rookie

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    45 Posts

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    Posted May 23rd, 2011 02:00

    IE9 in compatibility mode both IE8 or IE7 doesn't work either.

    IE9 has several enanchment vs IE8 and it's becaming widly adopted.

    I contact EMC support about this issue and a solution it's in roadmap by Q4.

    All customer are upset so I hope EMC'll change mind and give more priority to this issue for both IE9 and FF4 ( unique browser compatible for MAC OS.X user).

    Unfortunately EMC dediced to dismiss the alternative Search client plug-in, present in EX, so it's unacceptable for customer that the unique Search tool available is not compatibile with last versions of widely adopted broswer IE and FF. Also Chrome is still not compatible.

    Next version are always available for developer before they become GA, so Why EMC is always so late in adapting software to new OS,Browser,Outlook,email sw ?

    The same issue happens for Office 2010 and expecially for OS Windows 7 which had an immediate success after Windows Vista flop.

    Andrea

  • mikehak1

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    Posted May 31st, 2011 12:00

    Hi Heiko007

    The workaround doesn't work if you have IE9 installed.

    Also it is not possible to run the web access in the compatibility mode of IE9.

    So, if i'm running an actual system i'm not able to access the SourceOne System.

    This is the only system which isn't running on IE9.

    Michael