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Go to SolutionPolicy Initialization error on EmailXtender
Hi All,
I am having problem while trying to do email archiving using EmailXtender.
I have installed EmailXtender 4.81. Everything is done according to EMC build document.
Mails are coming in Journaling account box and after 2 seconds disappear from its inbox. But no file or container showing in EmailXtender administrator-arhcive. When i check event dialog box there is an error " [Failed to Initialize ExAddrRule.exe] repeated 3 times." & "Policy engine failed to initialize".
Please assist. I have to setup this thing for tomorrow workshop.
Regards..
I am having problem while trying to do email archiving using EmailXtender.
I have installed EmailXtender 4.81. Everything is done according to EMC build document.
Mails are coming in Journaling account box and after 2 seconds disappear from its inbox. But no file or container showing in EmailXtender administrator-arhcive. When i check event dialog box there is an error " [Failed to Initialize ExAddrRule.exe] repeated 3 times." & "Policy engine failed to initialize".
Please assist. I have to setup this thing for tomorrow workshop.
Regards..
- Hello Abdullah,
The error indicating profile, which would normally contain a profile name, indicates that a profile was unable to be generated. This can occur if there is no connection mailbox specified.
Solution:
* Add a connection mailbox:
* Open the EmailXtender Administrator
* Right Click the EmailVault -> Properties
* Choose the "Email Connection Mailboxes" property sheet.
* Add at least one Journaling mailbox. Note that the mailbox added will be polled and processed by EmailXtender.
Activate Changes. - Hi Pit,
* Add a connection mailbox:
Have already done.
* Open the EmailXtender Administrator
* Right Click the EmailVault -> Properties
* Choose the "Email Connection Mailboxes" property sheet.
* Add at least one Journaling mailbox. Note that the mailbox added will be polled and processed by EmailXtender.
I have done the above steps before submitting this question on forum. But still receive same error.
Please advice...
Pit1
65 Posts
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0
Posted September 24th, 2008 06:00
Do you know if "Emailxtender.dlc" is created?
In EmailXtender Administrator, do you have exclusion rules in the folders?