Hi,

I have always been able to play my music CDs in Dell Jukebox and DVDs in Dell Media Experience.  Well, I tried to watch a movie this past weekend and when I put in the DVD the light blinks, as if it's doing something and nothing happens (it usually plays automatically); the same thing is happening with my music CDs.  I tried manually playing the DVD and I get the message 'insert a disk' and the disc is already inserted.  I get 'the disk is empty' with the Dell Jukebox.  I tried restoring it back to the past weekend I used the drive and that did not work.  They are both listed in the hardware and shows the drivers are the lastest ones when I do the auto updates.  I don't think cleaning it would help if both aren't working.  This means the computer is not reading CDs or DVDs.  HELP!! :smileysad:Thanks.  Dimension 4700 XP; 16x DVD(CD) ROM and 48x CDRW  Any and every possible help is greatly appreciated.