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Darkcryogenix

updated

14 years ago

0

27308

January 8th, 2013 15:00

Error Code 2000-01 42

Recently my computer has been randomly completely freezing and sometimes it says that disc 01 or something like that has failed, when I hard restart it always goes to some atheos pcie boot log in or what ever it's called, all I do is shut down and reboot and it doesn't go to that again until another freeze.

My laptop is Alienware M17x r3

Full error code:

2000-01 42

Validation 5643

Msg: Hard Drive 0 - S/N 5WS1QQJ8, self test unsuccessful

  • shesagordie

    12 Elder

    46017 Posts

    1691

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    Posted January 8th, 2013 16:00

    Darkcryogenix

    Error Code 2000-0142, indicates a failing/failed hard drive and you need to replace it.

    If you have a Dell warranty in effect, contact Dell's Technical Support for the replacement hard drive.

    Bev.

  • speedstep

    11 Legend

    46969 Posts

    1691

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    Posted January 10th, 2013 08:00

    Actually PSA+ 2000-0142 .. means. DST Log contains previous error(s)

    If you did not put in writeable media or acknowledge tests this is the error you get.

    Hard Drive

    Remove and reinstall the Hard Drive for the error codes:

       1000-0141

       2000-0141

       1000-0142

       2000-0142

       1000-0143

       2000-0143

       1000-0144

       2000-0144

       1000-0145

       2000-0145

       1000-0146

       2000-0146

       2000-0151

    Please see the Service manual for instructions on how to remove and replace the Hard Drive.

    Be sure to remove and reinstall the cables for the hard drive if you are on a Desktop Computer.

    After reinstalling the hard drive re-run the diagnostics if you receive the same error code Contact DELL.

    Run the Drive Self Test (DST) from the Utility Partition also known as the 32 bit diagnostics to determine if the previous error has been corrected.

    If the DST from the Utility Partition does not indicate a failure of the drive, we consider the error to have been corrected and the drive does not need to be replaced.

       1000-0146

       2000-0146