UNSOLVED

BigSig

updated

19 years ago

B

BigSig

1 Message

0

2573

November 29th, 2007 16:00

Physically stuck hard drive

I am working on a Dell Inspiron i2200 notebook. The hard drive is not recognized by dell diagnostics or windows xp setup. I am under the assumption I need to replace the hard drive. I removed the four screws and tried to pull the drive out. It would not budge. I pulled so hard the tab looked like it was going to rip off. Next I decided I would open up the case to see what had it stuck. After removing the battery,dvd drive,keyboard and the display I tried to remove the palm rest. I couldn't remove it though because there are two screws under the hard drive I need to take out. I did get a clear look at the back of the drive and a fairly good look at one side. I couldn't see anything physically stuck. Anyone have any ideas where to go from here?
  • jcn77056

    667 Posts

    211

    0

    Posted December 4th, 2007 17:00

    I'm assuming you followed the instructions here.  Have you tried rocking the hard drive from side to side or up and down?  I don't know how much play there is to move the hard drive but if you can, it might free the pins.
     
    Was anything spilled into the computer?  The drive normally shouldn't get stuck in the slot but if there's something in the connector, it may prevent it from sliding out easily.
     
    Last, it looks like the drive is stuck in without any type of connector on the drive pins.  If this is the case, it may be difficult to pull out. Rocking it back and forth or up and down may sufficiently loosen the pins so you can pull the drive out.  Don't move it far enough to bend the pins.