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ECC is installed on a server in domain ABC. I have a need to add new ECC users who are on domain XYZ. I've been told a trusted relationship exists between domain ABC and domain XYZ. When I attempt to add new user XYZ\
userid I receive a message indicating "No such user exists."
I'm not sure if I read the ECC Admin Guide correctly. Can users be added to ECC if they are not a member of the domain on which ECC is installed?
Thanks.
I'm not sure if I read the ECC Admin Guide correctly. Can users be added to ECC if they are not a member of the domain on which ECC is installed?
Thanks.
Allen Ward
6 Operator
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2124 Posts
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Posted May 15th, 2008 11:00
I puzzled over this one previously and ended up creating domain accounts for my ECC users in the domain that ECC lives in.
I just couldn't waste any more time trying to figure out what was wrong. If you get it cleared up I'd like to know the answer too.- I opened a service request and presented the same question that I asked at the beginning of this thread and was referred to Primus solution emc177785. The solution mentions LDAP and changing values in ecc_server.ini. Since Windows administration and security are departments different from the one in which I work, I have not had an opportunity to pursue implementation of this solution.
Allen Ward
6 Operator
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2124 Posts
1682
0
Posted June 16th, 2008 11:00
Thanks, I'll give it a try in our environment and hopefully it will work for me too!
NimaiSood
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Posted June 13th, 2008 09:00
Yes, you will get the traces in server.trc as well.
14:26:05--ClientSession(5065441)--Thread[Command EccUamCommand, id = 42252,5,Dispatcher--1]--Connection(22248061)--UPDATE ECCCOMMAND SET PREVIOUSSTATE = 10, CURRENTSTATE = 2, COMMANDDESCRIPTION = 'Add ECC User Domain\user- failed No Such User, (DOMAIN\user)' WHERE (COMMANDID = 42252)
To resolve this issue, complete the following steps.
1.) On the Windows 2000/2003 server where the ControlCenter Server resides, edit the Advanced TCP/IP Settings.
2.) Select Append these DNS suffixes (in order), and add the domain that ControlCenter cannot authenticate to.
Regards
Nimai Sood