After installing and completing a discovery, 95percent of the servers are listed as "Unknown". About 80percent have the OM server software installed. I also took a server that OM was not installed and installed it but the discovery still shows it as "Unknown". Any assistance would be great!
From this I'm assuming that Server Management software or Client Instrumentation (I have both server and desktops showing up unknown) has to be on the device for IT Assistant to figure out what it is? Seems it would be simple enough the do from SNMP. Even though I can't manage them from IT Assistant, I'd like my HP boxes to show up in the right place.
Your're out of luck on the HP boxes. If SNMP is setup on the HP boxes, they will report to the ITA, but if they are not instrumented with OMSA from Dell, ITA will not recognize it. Therefore, even if HP boxes show up on ITA; it will be "unknown" to ITA just because it's not a Dell box.
Note: consider replacing the HP with Dell> :smileyvery-happy:
tester25
626 Posts
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Posted June 10th, 2005 15:00
Which version of IT Assistant is installed on your Management Station?
Which version of OpenManage Server Administrator(OMSA) is installed on your Managed Systems?
Which Operating System is on your Managed Systems(where OMSA is installed)?