Hello Ingvar,

Here is a link directly to the OE. Make sure to login to your EMC account to access the link.

https://dell.to/2U8YUou

Please let us know if you have any other questions.

Hello Ingvar,

That is the only link that I am seeing.  Are you getting the same error if you use a different browser?

Please let us know if you have any other questions.

Hello,


I have the same problem, when downloading the update file I have an error message "An error occurred while processing your request. Reference" 172.47161602.1591336234.10b61276 "
Please send me a direct UP download file

Tony

Hi Sam

i still get the error if i use the link in your post.

to explain further i have no problem downloading the latest Disk Firmware but get error trying to download both the 5.0.2 and 5.0.3 OE

Hello All,

This can be caused by a few things, A firewall port being blocked, a broken link Or the code is no longer available to the public.
I would recommend that you open a support ticket, and we can provide you the code directly via a private FTP link or attach it to a case.
Sorry for the inconvenience

Hi Sam

sorry for late reply

i got in webchat with Dell EMC and they gave me access to th OE via FTP, they told me that they were experiencing some problems with the download site, it seems to be okay now.

BR

Ingvar

Hi,

https://dell.to/328D5cX is shows the various methods for contacting support. 

Hi. Can you tell me how to open a support ticket? I want to create a Service Request, but it seems not to work... I need download newest Unity OE file. Thanks

Did you call the number?