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Helio Faria
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June 21st, 2024 10:06
Storage System is in Service Mode.
Hi all,
There is a problem with the system software on this Storage Processor (APPINIT). To attempt to correct this problem, first run Data Collection, and then try the following in order: Check all cables, reboot each Storage Processor (SP).
I checked all cables and rebooted each SP but the issue is not solved. I need help.
DELL-Josh Cr
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Posted June 24th, 2024 13:16
Try running these commands
svc_rescue_state -l
svc_rescue_state -c
svc_shutdown -rHelio Faria
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Posted June 24th, 2024 09:11
Hi,
The model is Unity XT 380F, OE version 5.3.0.0.5.120. The svc_diag doesnt show any additional errors.
DELL-Josh Cr
Community Manager
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Posted June 21st, 2024 16:25
Hi,
Thanks for your question.
What model is it? What OE version are you on? Does svc_diag show any additional errors? You may want to collect logs and contact phone support. https://dell.to/3VR9TTL
Let us know if you have any additional questions.