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shofmannn

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shofmannn

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June 3rd, 2016 01:00

Unitiy VSA Community Edition Root Key - svc_inject

Hi,

an EMC Support Technican adviced me to ask here if someone can provide me an Root Key for Unity VSA Community Edition.

VIRT16196XQ8JY

06:53:30 service@VIRT16196XQ8JY-spa spa:~> svc_inject -k

Warning: prior invalid attempts detected - sleeping for 2 seconds ...

Current Challenge: D4171-9DCB5-34095-8085F-0D06A-CFB2B

Enter response (or CTRL-C to quit):

Thank you

  • maniemc

    169 Posts

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    Posted June 3rd, 2016 01:00

    What exactly you want to do with this?.

    On VSA, i cant think of any command that require this.

  • shofmannn

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    Posted June 3rd, 2016 01:00

    Mount nas commands and check on that

    Am 03.06.2016 10:34 vorm. schrieb maniemc :

    ECN

    Unitiy VSA Community Edition Root Key - svc_inject

    reply from maniemc in Unity - View the full discussion

    >

  • maniemc

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    Posted June 3rd, 2016 01:00

    There is no nas commands on unity. Everything is via uemcli (or gui/restapi).

    If you want to view the logs, svc_dc will get you that.

  • AndreD Dell

    Moderator

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    Posted June 3rd, 2016 01:00

    Hi Sebastian,

    Root access should not be required as most activities are accessible via the normal svc_ commands.

    Could you elaborate a bit more on what commands you are trying to run?

    Andre

  • AndreD Dell

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    Posted June 3rd, 2016 02:00

    Sebastian,


    Could you tell us exactly what commands you would like to test/run ?


    Thanks


    Andre

  • AndreD Dell

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    Posted June 3rd, 2016 02:00

    Hi Sebastian,

    I understand that you are trying to enable the service shell (root), but the question is if there is any real need for it.

    It's unlikely that this kind of information will be provided for test purposes, and will most likely remain internal only (unless there is a clear valid reason).

    We will check internally if this is something that can (or should) be provided. We will get back to you on this.


    Andre

  • shofmannn

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    Posted June 3rd, 2016 02:00

    Thank you

    Am 03.06.2016 11:12 vorm. schrieb Andre_Durao :

    ECN

    Unitiy VSA Community Edition Root Key - svc_inject

    reply from Andre Durao in Unity - View the full discussion

  • shofmannn

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    Posted June 3rd, 2016 02:00

    Hi,

    first of all this is the community ( TEST ) edition.

    I try to enable the svc_service_shell mount NAS commands as used on DART.

    This is only for testing

  • AndreD Dell

    Moderator

    239 Posts

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    Posted June 3rd, 2016 05:00

    Hi Sebastian,

    So by design, root access is only allowed for EMC Engineering and Level 2 Tech Support.

    The idea is that root access should never be needed on Unity at all. Everything that is required for support should be achieved by service commands (or UEMCLI, REST API, etc. depending on what you are trying to accomplish).

    If something requires root access, this means that L2 Tech Support or Engineering should be involved.

    Also, remember that Unity, although there are some similarities, is a completely different product from previous VNX/Celerra/CLARiiON arrays.

    Commands like nas_x or server_x are no longer available to customers and partners.

    The tools available for Unity should have other commands to allow you to do the same (or close) actions that you were able to in other EMC products.

    A few links here for the CLI guide, SVC commands, and REST API:

    Unity Family Unisphere CLI User Guide:

    https://support.emc.com/docu69330_Unity_Family_Unisphere_CLI_User_Guide.pdf?language=en_US

    Unity Family Service Commands:

    https://support.emc.com/docu69328_Unity_Family_Service_Commands.pdf?language=en_US&language=en_US

    Unity Family Unisphere Management REST API Reference Guide and Programmer's Guide:

    https://support.emc.com/docu69899_Unity_Family_Unisphere_Management_REST_API_Reference_Guide.zip?language=en_US&language=en_US

    https://support.emc.com/docu69331_Unity-Family-Unisphere-Management-REST-API-Programmer's-Guide.pdf?language=en_US

    Remember to mark this thread as answered if this addresses your questions.

    Andre

  • shofmannn

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    Posted June 3rd, 2016 06:00

    Hi Andre,

    thanks a lot ... sad to hear that we are that locked out ...

    as Unity is that close to VNXe i really hope the EMC support will be better for Unity ....