I currently have a blue screen only (no warning message anymore because of a previous fix attempt). Here is my HJT log. I copying the log from the infected computer here by using my good computer. I am only able to use task manager on the infected computer, not the start menu. Please let me know if you can assist. Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 1:10:22 AM, on 8/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Thanks for responding. I followed the steps outlined but I still have the blank blue screen, no desktop yet. Here the new log (there is obviously a date problem - it shows an 8/11 save date, but I ran it tonight 8/24). As you can see, I tried scanning the system last night with Panda software after I posted. Nothing happened although it did find and clean 33 infected files.
Thanks.
Bill
Logfile of HijackThis v1.99.1
Scan saved at 9:06:35 AM, on 8/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Start, Run,cmd, OK to bring up a black cmd screen.
Type:
sigverif
after you press Enter it should bring up a new program. Press the Start button and wait until if finishes. If you find wininet.dll in its list of unsigned programs then that's the problem and we will have to replace it. If not check out the procedure:
wininet.dll is on the list of unsigned files (along with hundreds of others). I did not proceed with steps 4g thru j because I think your note indicates to do that only if this file is not the problem.
When I type explorer in File,New Task(run) I get the following Application Error message:
The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.
Then Shutdown and Restart and Boot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the Command Prompt option which will bring up a black screen.
Type:
cd \
(just to give us some room to type)
del /f \windows\system32\dllcache\wininet.dll
(removing the cached wininet.dll just in case it's bad)
cd \windows\system32
(changing to the system32 folder)
del /f oleadm.dll
(removing a file that is often found with this problem. It may no longer be there)
ren wininet.dll wininet.old
(Renaming the old file.)
copy \wininet.dll .
(note the dot at the end of the line this copies the new file into the folder.)
del /f wirl.dll
(it may not find this one but if it does then do del /f for the rest of these:
msupd6.exe
cidpoq32.dll
gupd.dll
hst32.dll
icnfe.dll
icqrt.dll
icvbr.dll
sdfup.dll
wcnl32.dll
wecxg32.dll
xcwer32.dll
zxmsn.dll
These belong to a different infection which is often found with alemod which is the infection that replaces the wininet.dll file)
(This next one is not to be deleted. Just type the command as written. If it asks you if you want to register the file say Y)
regsvr32 initpki.dll
cd ..
(this changes to the windows folder)
dir explorer.exe
(checks for the presence of explorer.exe. Note the date and size and put that info in your next reply.)
Got a message "could not find c:\windows\system 32\dllcache\wininet.dll" when trying to del
the system also could not find oleadm.dll
copied wininet.dll but forgot the . tried again with the . but got a message that it could not be copied onto itself
system could not find wirl.dll
nothing happened when di regsvr32 initpki.dll (it didn't ask me anything)
Got a message when I input dir explorer.exe as follows: volume in drive C has no label. Volume serial # is 04fa-8765
I then rebooted the computer. When I reboot, I get the windows desktop now for only a very brief few seconds and it disappears (that's a little progress anyway), then an error box as follows: SVCHOST - Application error "The instruction at 0x7c80ac9b referenced memory at 0x80040119. The memory could not be read".
I again went through the steps you outlined to just give it another try with the only difference being that now I had a result when typing dir explorer.exe. The result was:
8/4/2004 1 file 1,032,192 bytes
Thanks again for your continued help.
Bill
p.s. Just a note of information in case it matters. When you supply a link to something I need to get from the internet, I use my desktop computer and copy the information onto a flash drive, then use task manager on the laptop to copy and paste it from the flash drive to the laptop.
I forgot to ask you. Does it by any chance work in Safe Mode? To check:
Shutdown and Restart and Boot into Safe Mode by tapping the F8 key when you see the PC
maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option.
****
Try copying explorer.exe from your good PC onto your memory stick. Then open a cmd window:
cd \windows
ren explorer.exe explorer.old
copy x:\explorer.exe c:\windows
(Where x is the drive letter of your memory stick)
explorer.exe
(anything happen?)
******
(If nothing good happens then I want you to send me a list of the files in \, \windows and \windows\system32. Do this from a cmd window by:
dir /ogd \windows\system32 >> X:\junk2.txt
dir /ogd \windows >>X:\junk2.txt
dir /ogd \ >>X:\junk2.txt
dir /ogd \"program files" >>X:\junk2.txt
net start >>X:\junk2.txt
Then move the stick to your good computer and email me directly: rkinner AT att DOT net
with subject DELL Meyer4. Attach the file.
Also on the good computer download regseeker and extract it to your desktop and copy the extracted file to your stick.
Then move to the sick one copy the file to c:\ and see if you can get it to install. It makes a folder called regseeker so if you install it on the c:\ it will run from New Task as C:\regseeker\regseeker.exe. IF you can get it to run, Select Find in Registry and have it search for explorer.exe then Select All, right click on the selection and Export or Backup (I forget what it says exactly). This should create a file with the date and day in its name which ends in .reg in the folder \regseeker\backup. Move that file back to the good computer and send it to me the same way. Also repeat the process on your good PC so I will have something to compare to - make sure you make it clear which file is which. (Only have Win2K here at work).
RKinner
2 Intern
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5851 Posts
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Posted August 24th, 2005 17:00
Keep tapping until it tells you it is going to Safe Mode or you see the Safe Mode menu. Select the top option.