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vincelotus1

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14 years ago

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vincelotus1

7 Posts

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3930

October 3rd, 2012 08:00

softonic

I recently downloaded a software using softonic. Now it seem to have taken over my computer. I tried to uninstall it but can't find the name under programs. How do I get rid of it forever. I used tools>options>home page,and then delete the url. Then click default, reboot the computer but it come back or never left. I use firefox because it affects it the most. HELP !

  • K

    ky331

    5 Journeyman

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    15634 Posts

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    Posted October 3rd, 2012 08:00

    "downloaded a software" --- WHAT software did you download?  

    "it seem to have taken over my computer" --- Can you elaborate as to what it's doing?   Are you getting popups?   Do you see it running "strange" programs?   What are the exact symptoms you're experiencing?

    You need to give us more information if you expect anyone to try to help you.

  • B

    Bugbatter

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    Posted October 3rd, 2012 09:00

    Just to add to ky331's questions, please let us know your operating system and what type of security software you are using (anti-virus, anti-spyware, etc.)

  • B

    Bugbatter

    4 Apprentice

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    Posted October 6th, 2012 09:00

    vincelotus1, do you still need help with this? Please provide more information about the problem so that we can make sure we direct you to the best tools and information that will fix this.


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