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erica1221

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19 years ago

E

erica1221

6 Posts

0

19813

September 27th, 2007 21:00

VIRUS please help!!

last night my boyfriend was on my computer and somehow got a virus its called trojan.w32.looksky...he then got someone to download all these spy ware programs and never fixed it. can anyone help me get rid of this virus?
  • erica1221

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    Posted September 27th, 2007 22:00

    im appreciating the help. im a little dumb with this stuff but i went to that second link u gave me and it told me to hit f8 when the comp. was rebooting. but then i dont know which command i should be clicking on.
  • erica1221

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    Posted September 27th, 2007 22:00

    what if i cant get onto the internet. right now im on a desktop comp. the virus is on my laptop and i am not able to log onto the internet on that
  • tomron

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    Posted September 27th, 2007 22:00

    You can try the hijack this forum.This link will expain.
     
     
    Tom
  • tomron

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    Posted September 27th, 2007 22:00

  • erica1221

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    Posted September 27th, 2007 23:00

    ohh i have xp
  • erica1221

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    Posted September 27th, 2007 23:00

    k i'll try that...i dont know what os means. i have a dell inspiron e1705, i dont know if thats what your talking about
  • S.C

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    Posted September 27th, 2007 23:00

     


    Message Edited by S.C on 09-27-2007 07:22 PM
  • tomron

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    Posted September 27th, 2007 23:00

    OS means operating system,such as XP,2000, vista,.....
     
     
  • tomron

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    Posted September 27th, 2007 23:00

    "went to that second link u gave"
     
    I only provided one link.
     
     Select Safe Mode with Networking
     
    You still didn't mention what your OS is.
     
    Tom
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    Posted October 9th, 2007 23:00

    Erica 1221---Spyware will not remove virus. Try Ca anti-virus If you purchase on-line--about $20--If you buy CD--about $30--Good Luck