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aguilarufino
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2 Posts
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May 26th, 2024 08:38
Need Help
after a power cut off the our VNXe 1600 went to service mode.. after choosing the option to re-image.. it did not boot up properly anymore.. I was able to access it via ipmitool and run svc_diag
how can we fix this issue?.. please help
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Posted May 28th, 2024 12:50
Hi,
Thanks for your question.
Based on the error that is shown “SP Service Hint Code: 0xFC1B0003 - MCC cache lost”, that requires tech support assistance to recover from MCC cache loss. Once the MCC is recovered then you can reimage your SP.Let us know if you have any additional questions.
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Posted June 15th, 2024 00:10
cache lost. You need to clear the dirty cache and then recover the pool and lun.
aguilarufino
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2 Posts
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2 Points
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Posted May 26th, 2024 08:46
i am currently stuck in service mode