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Vostro 5502 keeps restarting
Hi, our Dell Vostro 5502 keeps restarting intermittently with no blue screen. We ran a pre-boot hardware test and it passed. We're running Windows 10 Pro 21H2 with all the newest updates. The Event Viewer says it's a bug check event 101 error but I couldn't open the memory.dmp file as it was too big. I read on another Dell forum that it may be Discord but we uninstalled and reinstalled that and that didn't fix the the problem. Any help would be appreciated
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ejn63
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Posted April 14th, 2022 07:00
First thing to try is disabling the restart on failure, so the system will blue screen and write crash dump. Then use something like Who Crashed (Resplendence Software) to locate the cause.
https://www.tomshardware.com/how-to/windows-disable-restart-after-bsod