UNSOLVED

Davidarnol

updated

18 years ago

D

Davidarnol

12 Posts

0

5850

October 11th, 2008 16:00

Cannot remove Spyware

My security programme identified a spyware infection in my vostro 1700, it's location is reported as C:\Dell\Drivers\R188840\ DIAGS\sed.exe, any atempt to disinfect it results in a blue screen and an immediate shutdown, the spyware is called Look2me, any ideas how to get rid of it safely, or is it even spyware?
  • MoneyGuyBK

    2 Intern

    2294 Posts

    593

    0

    Posted October 11th, 2008 16:00

    you should post here:

    http://www.dellcommunity.com/supportforums/board?board.id=si_virus

    for spyware and virus issues.....

     

    There are lots of good people that will help you.

     

     

     

     

     

    Peace

     

     

  • Davet50

    6 Operator

    14442 Posts

    593

    0

    Posted October 11th, 2008 19:00

    I would run another scan with another virus scanner. This could be a false hit. The file that it id's is in a Dell driver directory.

     

    This is the driver 

    http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=R188840&cat=sup&x=3&y=8

    Message Edited by Davet50 on 10-11-2008 04:21 PM
  • mombodog

    2 Intern

    12735 Posts

    593

    0

    Posted October 11th, 2008 19:00

    Thanks bugbatter, forgot what board I was on.

    Message Edited by mombodog on 10-12-2008 01:54 PM
  • Bugbatter

    4 Apprentice

    20487 Posts

    593

    0

    Posted October 12th, 2008 14:00

    L2M has not been around in years -- long before Vista. That is why the removal instructions posted above do not include Vista.

    I'm sure it is a False Positive.
    sed.exe was used as one of many files in L2M. It is also used in legitimate applications.
    Do not remove that file!!!