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dcwilson

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21 years ago

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dcwilson

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3706

May 13th, 2006 14:00

Control Panel - Add/Delete Program - Windows XP Home

Have been trying to delete my Intel Camera software so I can reload the software and hopefully fix a problem. However, when I click on the button to remove the program, the highlighted file acknowledges the remove request, but the file will not delete.

I have searched the Intel software for an uninstall file, but no file exist. Is there a way to make the add/delete work?

Message Edited by dcwilson on 05-13-200610:41 AM

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    BrickYard

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    501 Posts

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    Posted May 15th, 2006 08:00

    I'm thinking that I would first unhide all files and folders, then go to the list of Programs and highlight the program in question, while highlighted right click and select properties. When the utility page opens up, deselect hidden and read only, then click Advanced, then select Archiving and indexing, appy and ok. Then try to remove the camera and it's software from Add/Remove Programs.

    Message Edited by BrickYard on 05-15-200605:10 AM

  • D

    dcwilson

    2 Posts

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    Posted May 15th, 2006 17:00

    Problem solved. Contacted Intel fourm and they suggested I use RegEdit, find a file HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\USB. A number of the keys of the form "VID_xxxx" will display. Open each folder and look for the DeviceDesc which matches my Intel Camera.
     
    Right click on the VID_xxxx for that device, select permissions and then check "Allow for Full Control".
     
    I then used add/remove and deleted the file and then reloaded the Intel program. All is OK.
     
    Thanks Brickyard for your suggestion.
     
    Case closed:smileyvery-happy:

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