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meharriss

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19 years ago

M

meharriss

5 Posts

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7007

March 17th, 2008 11:00

Controls on Bluetooth Keyboard

I have just upgraded to Vista from XP Pro using the Dell upgrade CD. I had to do full new install because the upgrade went wrong.

 

I now find that the volume control and special buttons do nothing. My utilities CD is for XP.

 

Where can I get the correct drivers?

  • snowshine

    2 Intern

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    Posted March 17th, 2008 16:00

    Hi meharris,

    on the right top you will find "support"

    Now click link for the latest VISTA drivers.

    Put in your service tag

    Now select the Drivers you need and burn it to a disk.

    Do a clean install using your Dell's Express Vista DVD disk.

    Then go in the following ordre of your drivers

    IMSM, Chipset, Video, Network, Audio, Setpoint for wireless Keyboard& Mouse ect,

    I am sure your bluetooth keyboard will work flawlessly.

  • meharriss

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    Posted March 17th, 2008 21:00

    Thank you for that snowshine.

     

    Only thing is, I have just reinstalled all my software and got my data back from backup. Do I really have to do a clean install? Can't I just apply the drivers?

  • snowshine

    2 Intern

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    1095 Posts

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    Posted March 18th, 2008 05:00

    Yes,You should be able to.

    First down load the Driver and save it to your desk top{preferably the one with Administrator rights}

     

    Then go to the computer- uninstall or change a programm and remove your setpoint.

     

    Now you restart the computer [hopefully you are still able to use the vista's to mouse wireless driver]

     

    Go to the down loaded driver on your desk top and right click and run as administrator.

     

    Oncce that has taken place, You will be prompted to do certain actions on the mouse & keyboard - I remember something like a broken link of a chain appears and you will move the mouse to close it and ect.

    Message Edited by snowshine on 03-18-2008 01:53 AM