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Rich Downey

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1 month ago

RD

Rich Downey

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April 11th, 2025 18:48

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Dell Command Update 5.5.0 will not install (Resolved)

Hello all,

I work on all kinds of Dell's and I have recently encountered this one. The first thing I did for one was I ran Dell SupportAssist (DSA), and then let the web install all updates, I was then able to install Dell Command Update (DCU). The next one I got this one, same thing DCU did not install. So, I did the same ran DSA, let the site scan for updates. But this time, I installed one update at a time, and the latest update for TPM was at the top of the list.

I installed the latest TPM update, restarted and then after the restart DCU 5.5.0 installed and is working. So, apparently, DCU 5.5.0 requires the latest TPM installed.