COR-Support

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COR-Support

1 Rookie

1 Message

2

14597

February 17th, 2022 07:00

Dell Command Update down?

Today started getting "Error while downloading the necessary catalogs" across the board; everything was working yesterday.  Is Command | Update down?

  • 2425

    1

    Posted February 17th, 2022 14:00

    It just worked for me!!!

  • Joe621

    1 Rookie

    1 Message

    9395

    2

    Posted February 17th, 2022 08:00

    same issue here on several computers, was working fine yesterday for me as well, on the phone with dell support now to confirm if its an outage... and ETA on resolution

  • sratson

    2 Posts

    8920

    2

    Posted February 17th, 2022 08:00

    Would not say it is solved quite yet, until we get confirmation of an issue and ETA on resolution...

  • 8563

    0

    Posted February 17th, 2022 09:00

    Same here... as I send an email out to 50ish employees this morning to run this. 

  • Rfaulder

    1 Message

    8498

    0

    Posted February 17th, 2022 09:00

    Seeing this come up since about 10 am CST. My driver script during OSD seems to be unaffected.OP, what'd support say?

  • 8550

    0

    Posted February 17th, 2022 09:00

    Same issue here as well. Issue with both OEM and custom images. Spoke to Dell, they say its related to Catalog updates that typically run on Tuesday and Thursdays. 

  • KatieNygma

    1 Message

    8710

    0

    Posted February 17th, 2022 09:00

    Same issue for me here, tested multiple machine on and off site.

  • kevinrhart

    1 Message

    4887

    0

    Posted February 17th, 2022 10:00

    Is there a status page for Dell command? This is affecting 1000's of computers at my company. I'd like to monitor when this is having issues. Did anyone get an ETA on when it will be back up?

  • Luc1976

    1 Message

    7632

    0

    Posted February 17th, 2022 10:00

    I am having the same issue with all my PC's. Can we get an ETA on solution?

  • 8001

    0

    Posted February 17th, 2022 10:00

    So I guess they are aware of the issue. Is there any ETA on when it might be fixed or just keep trying thru out the day until it works?