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fbg2000

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11 years ago

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fbg2000

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February 23rd, 2016 00:00

Help with Dell Windows 8

So, I bought a Dell Inspiron with touchscreen and preinstalled Windows 8 for my kid.  I then upgraded to Windows 8.1.  So far all good. 

Then I made the mistake of upgrading to Windows 10, and the family safety settings started to fail.  The times weren't honored, the curfews weren't being enforced.  All in all a very bad experience.

I tried downgrading, but the PC didn't come with installation discs, so I found some old Windows 7 discs and installed it.

Now I realized that the family protection features of Win 7 aren't as good as those of Win 8, so I'd like to upgrade again to Windows 8.

But I DON'T HAVE THE DISCS.  Any suggestions of where to get it? is it possible to download my PC specific configuration from Dell?

Thanks

  • Mary G

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    Posted February 23rd, 2016 14:00

    You can create media for reinstalling win 8.1 from Microsoft and it will see your embedded win 8 key. Follow the directions carefully--

    windows.microsoft.com/.../create-reset-refresh-media

  • fbg2000

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    Posted February 24th, 2016 01:00

    Thanks Mary,

    These instructions are to download a fresh copy of windows, but that wouldn't bring back all the factory presets that my dell had.  Is there any way to get the exact image I got on my PC when I first bought it?

  • Philip_Yip

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    Posted February 24th, 2016 11:00

    Even if you procure media from Dell its likely to be a generic installation USB/DVD. A Clean Install of Windows 8.1 with Update 1 or Windows 10 TH2 will perform better than your factory settings (which are from 2012 and will require you to download Windows 8.1 or 10 from Windows Update anyway).