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StewartFluney
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May 16th, 2008 17:00
Lavasoft's Ad-Aware 2007
I have the free version of Lavasoft's Ad-Aware 2007 program and have recently been trying to contact their Support Forums (through their web page) without success. The web page address is lavasoftsupport.com/index.php?. I have tried to contact them by e-mail as well without success.
My problem is in trying to send or reply to a message on their web page.. I cannot find where you click or where it shows "Send Message".
Could you please help me with this? I've never had this problem before; there's always been a place to click to send a message as far as I know. Perhaps it is missing all of a sudden and I will have to uninstall and re-install.
I have a Dell Dimension 4100 Desktop computer with Windows XP operating system - Home Edition - Service Pack 2, Pentium 111 processor with 930 MHZ, 20 GB Hard Drive and 512 MB of memory. The file system is FAT 32.
Many thanks for your co-operation and advice.
Stewart Fluney
- If Lavasoft is requiring a paid version in order to post on their community forum which was their means of finding out about issues that users of the free version of Ad-aware were experiencing, I suggest uninstalling Ad-aware and using Malwarebytes' Anti-Malware or Super Anti-Spyware. Both have free versions and have forums where users can get help.
http://www.malwarebytes.org/mbam.php
http://www.superantispyware.com/ StewartFluney
151 Posts
207
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Posted May 21st, 2008 20:00
joe53:
Thanks for your response and information, and I apologize for the delay in getting back to you.
This matter is now finalized.
Stewart Fluney
StewartFluney
151 Posts
207
0
Posted May 21st, 2008 20:00
Rim Shot:
Thanks for your response and information, and I apologize for the delay in getting back to you.
This matter is now finalized. Thank you again.
Stewart Fluney
StewartFluney
151 Posts
806
0
Posted May 21st, 2008 20:00
byker49:
Thanks for your response and information, and I apologize for the delay in getting back to you.
This matter is now finalized. Thank you again.
Stewart Fluney
StewartFluney
151 Posts
806
0
Posted May 21st, 2008 20:00
Bugbatter:
Thanks for your response and information, and I apologize for the delay in getting back to you.
This matter is now finalized. Thank you again.
Stewart Fluney
joe53
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Posted May 17th, 2008 03:00
Lavasoft's support forum is supposedly free to access/post in for users of AAW 2007 Free: www.lavasoftsupport.com
It is the Support Center at www.lavasoft.com that is only available to paying customers.
That said, AAW's support forums are down for me also tonight. This has been a frequent occurrence over many years. At one time Lavasoft arbitrarily killed the forum without explanation or notice for about a year! Obviously Lavasoft's commitment to non-paying users is very casual. I say this as a user of AAW free for many years.
Just oneof many reasons I dumped AAW for good last year.
MBAM and SAS really are much better programs, with support foums one can trust.