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twl845

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16 years ago

T

twl845

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July 2nd, 2010 19:00

Microsoft updates

Hi, In 2007 I bought my Grandson a Dell desktop computer with Vista installed. For a year, he got his Microsoft updates on a regular basis with no problems. Then, in 2008 the updates began to fail. I have learned that to date 80 updates in all have failed to install. I took a look and sure enough the progress bar preparing to install goes and goes but nothing happens. Last night I told him to let it alone and see if the updates eventually install, and he tells me that after a few hours he gave up.

Does anyone know what the problem could be and how I can get it going. In the control panel under the security folder, it is indeed checked off to download updates automatically. However I can't even make it download updates manually. Thanks in advance. :emotion-1:

  • PudgyOne

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    Posted July 5th, 2010 12:00

    twl845,

     

    Try going to...

     

    Windows Updates fail to install

     

    Click on the Vista link and have Microsoft fix it for you.

     

     

    Rick

  • PudgyOne

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    Posted July 5th, 2010 14:00

    twl845,

     

    I don't know why, but I had to use my Windows Live login to get the fix it file.

     

    http://support.microsoft.com/kb/971058/en-us

     

     

    Rick

  • twl845

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    Posted July 5th, 2010 14:00

    Rick, Thanks for responding, and the info. ASAP I will try your suggestion. :emotion-2: