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jobeonnet

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J

jobeonnet

7 Posts

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12613

February 8th, 2007 21:00

need dell xp install cd

i need a true install xp home cd for my dimension 2100. dell sent me the reinstall cd and it wont boot on my system i can install xp pro, me, but not the xp reinstall and all i want is to run my software. i have spent 10 hours talking to india and absolutly no results. sents more emails than i can count and not even a reply from dell. in the past i have had good luck with tech service but i cant get anything not even an answer.
 
thanks: kirk
  • S

    simpswr

    2 Intern

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    3224 Posts

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    Posted February 8th, 2007 22:00

    The reinstallation CD you received is What you need to install XP . . Enter BIOS ( Setup ) and set the first boot device as CD/ROM.  Put your XP Disc in the drive and disconnect all external peripherals except the monitor, keyboard and mouse, and be sure those are not USB, or wireless.  Any internal USB card should also be removed.
     
    Once you set your BIOS to boot first from cd . . when it restarts you will see a black screen with a prompt " Press any key to boot from CD" . . do that and you will be able to delete any or all partitions and recreate one or more, then proceed to formating and installing XP.
     
    That message can pass quickly, so have a finger on the keyboard when you boot.  This will delete all data on the drive so be sure you have your important data backed up. The prompt will appear after every reboot, but do not press any key on subsequent reboots. The setup process will continue with no action required from you.
     
    If you do not get that message, and you have another optical drive, try the XP CD in the other drive.
     
    You can get a reinstallation guide specific to your Dell here

     
    This is a great guide for reinstalling on a Dell:  http://www.djdenham.com/Install%20Procedures.htm
     
    This is a site that walks you thru a simulated XP installation:
    http://www.echoproject.net/en/software/catalog.html
     
    These are good guides to reinstalling XP . . you might want to print one for reference during the install.
     
    You will likely have to reload drivers (Chipset first) and applications, If your XP installation disc does not include SP2, after the installation, you will need to download and install SP-2, while windows is clean.  Prior to connecting to the internet be sure you enable the XP firewall.
     
    If you want to save your files and settings, you can use the XP Files and Settings Transfer (FAST) wizard to create an image of them and save to cd or other removable media.  These are good guides to using the FAST wizard. Just be sure you have an up-to-date antivirus before you re-instate them!
     
  • J

    jobeonnet

    7 Posts

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    Posted February 8th, 2007 22:00

    i have deffenttly tried all that at least 5 times and much more the cd will not boot, i have removed everything including the harddrive and still wont boot cd is good and i have no problem booting and installing me and xp pro, but i dont own those, any more suggestions
     
    thanks: kirk
  • J

    jobeonnet

    7 Posts

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    Posted February 8th, 2007 23:00

    i never get a message with that cd asking me to boot from cd
  • S

    simpswr

    2 Intern

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    3224 Posts

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    Posted February 8th, 2007 23:00

    Are you sure you are using a Reinstallatio disc and not the Resource disc . . otherwise, ask for a replacement
  • D

    dave51_2fe887

    2 Intern

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    1286 Posts

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    Posted February 8th, 2007 23:00

    Can you borrow a Dell reinstall CD of the same version from a friend?
  • J

    jobeonnet

    7 Posts

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    Posted February 9th, 2007 01:00

    i can try to find the same one
     

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