Solved!
Go to SolutionDI
dave in pa
34 Posts
0
2902
January 3rd, 2012 14:00
Password reset disk
I recently changed the log-on password for my dell 620 (windows 7 home premium), and attempted to create a password reset disk. A message box came up that said a reset disk already existed and creating a new one would make the old one unuseable. But it would not create a new one. How do I resolve this?
dave in pa
34 Posts
360
1
Posted January 3rd, 2012 14:00
Thanks.
It allowed it when I switched usb ports.
Mary G
6 Operator
•
20095 Posts
360
1
Posted January 3rd, 2012 14:00
Make sure you are signed in as main Administrator. If you already are signed in, does the Create new reset disk allow you to agree that the other disk will be unusable? There are more tips in windows 7 help about password reset disk and changing the password.