UNSOLVED
D
down_under
91 Posts
0
25584
July 9th, 2007 07:00
Problem with Intel Matrix Storage Manager
I have a dimension 9200 with RAID 1. Last week I updated to the latest version of the Intel Storage Matrix console. This seemed to go fine but I soon found that I had to keep reactivating vista, even though the OS said it was activated (i.e. the microsoft web site said I wasn't using genuine software).
I fixed the problem (or so I thought) by restoring to a point just before I did the Intel console update. At that point when I was asked to activate Vista again (for the millionth time) it actually downloaded some validation software and activated.
No problems with activation anymore but now I can't load the Intel storage console properly - it says a plug-in could not be loaded (doesn't say which one). When I start the computer I can see before I get into Windows that the raid configuration is ok and when I get into Windows something (Intel storage manager?) is telling me that I am protected from disc failure.
So my question is can I just uninstall the Intel Storage manager and try installing again? What will happen to my RAID configuration when I uninstall. Do I even need the console?
down_under wrote:
So my question is can I just uninstall the Intel Storage manager and try installing again? What will happen to my RAID configuration when I uninstall. Do I even need the console?
Yes, you can uninstall the Intel Matrix Storage Manager console software and then reinstall it. Your RAID 1 will stay intact.The console software allows you to check the condition of your RAID setup as well as other functions to setup RAID. The console, in my opinion, is good to have so you can always see what condition your RAID is in. If you have a drive failure, the console will tell you that your RAID is degraded. If your RAID needs to be verified due to issues the console found, it will do the verification and fix any issues.
Message Edited by keithg2 on 07-09-2007 09:42 AMandreychuk
1 Rookie
•
527 Posts
731
0
Posted July 9th, 2007 17:00
It does not do this if you right click on the installer and select run as administrator.........- "It does not do this if you right click on the installer and select run as administrator"Maybe in some cases that's true, but I don't think that's the solution to the problem. A few weeks back I did exactly that (I always "run as administrator" for updates and additions) and I had to reactivate.
down_under
91 Posts
731
0
Posted July 9th, 2007 20:00
So, if I leave it alone for now until Intel/microsoft fix the activation problem, then I can assume that raid is working properly, even though the console is crippled?- Actually you don't even need Console, it is just a software based raid utility, the raid is controlled by the bios and chipset, and driver.Everything can be done with ctrl + I at boot.People like it installed as a convenience rather than a necessity.
- keithg2, you better do some more homework"Not necessarily true. If one "breaks" their RAID 1 array, the console utility can be used to create a RAID 1 array from an existing hard drive. You can't do this via the RAID ROM Utility"
down_under
91 Posts
731
0
Posted July 9th, 2007 21:00
Keithg2,I had a devil of a time with activation when I initially upgraded the intel software. My pc os said it was activated but microsoft on-line checking said I wasn't and denied automatic updates and patches. This occured even after the phone activation service was used (all computer activated - I wasn't able to actually talk to a human at microsoft about this). I think it must have corrupted some validation file on my pc.However, I do like the convenience of the console.Every fibre within me is telling me to not upgrade again but I have the day off so I will be too tempted. I don't like the idea of the console being crippled. I like everthing to be humming.If I am stupid enough to do this to myself again what is the proper process? I note that the dell download site has the Intel application and driver as seperate downloads. Which gets installed first? And do I need to uninstall the previous version first?Sorry to be a pest.
mombodog wrote:
Actually you don't even need Console, it is just a software based raid utility, the raid is controlled by the bios and chipset, and driver.Everything can be done with ctrl + I at boot.People like it installed as a convenience rather than a necessity.
Not necessarily true. If one "breaks" their RAID 1 array, the console utility can be used to create a RAID 1 array from an existing hard drive. You can't do this via the RAID ROM Utility. Additionally, if the RAID 1 array needs to be verified/repaired after some sort of disk issue, this cannot be done via the ROM Utility, but it can be done via the console. Automatically as a matter of fact.down_under,If it were me, I would install the most recent Intel Matrix Storage Manager console and if afterwards I needed to re-activate Vista, I would. Sometimes you can simply do it online and sometimes you have to call MS.
Message Edited by keithg2 on 07-09-2007 05:07 PM
Message Edited by keithg2 on 07-09-2007 05:14 PM
mombodog
2 Intern
•
12735 Posts
731
0
Posted July 9th, 2007 13:00