UNSOLVED

mover50

updated

18 years ago

M

mover50

10 Posts

0

24047

December 30th, 2008 13:00

problems with flight simulator x.

Microsoft says my porblem is with my Dell notebook computer. They did not say exactly what the Dell problem is.

 

I installed Flight Simulator X on my notebook pc and it does not start. The splash screen comes up, then goes away after a short while and does not run.

BTW, FS 9 or 2004 works fine.

I have a relative new notebook, purchased in March of this year (2008)

 

It is a

Model XPS M1530 notebook

4 Gb memory

2.4 Ghz pentium dual core.

Video card is a NVIDIA GeForce 8600M G7 512 Mb

Driver is curent using directx 10

 

Vista has SP 1 installed

 

I did the gaming check and it passed.

My rating is 5.1.  FSX required rating is 3.0 with a recommended rating of 5.0

 

Any help would be appreciated.

 

Thanks,

Kent

 

Kent

  • Jayca1

    114 Posts

    826

    0

    Posted December 30th, 2008 13:00

    I have a pretty much similar system but with 3Gb ram and FSX works great on it.

    Have you tried uninstalling it completely (including deleting the hidden config file) and reinstalling FSX ?

    Also ensure you have the latest drivers for your video card. Oh .. I see you have already updated the vid card drivers. No harm in checking again though.

    Good luck !

     

  • Robert Moyer

    2 Intern

    933 Posts

    825

    0

    Posted December 30th, 2008 14:00

    You might try going  into c drive and into program files ,then microsoft games and then flightsimulator and pick out the  second blue

    flight symbol(fsx)(2681 kb) click on it and that should start flightsimulator, If you don't have an icon on the desk top use that one

    Thats what i did. some times the icons do not get to the desk top

  • mover50

    10 Posts

    825

    0

    Posted December 30th, 2008 15:00

    I have uninstalled and installed it several times, using 2 diefferan DVDs and 1 DVD that had a successfull install on another computer.

     

    Interesting to note that it did not install with an icon on the desktop.

    I have tried starting it in admin mode.

     

    It starts so to speak, just quits before anything happens.

     

    Thanks,

     

    Kent

  • Robert Moyer

    2 Intern

    933 Posts

    825

    0

    Posted December 30th, 2008 16:00

    Did you try what I mentioned in my notes???

    Bob Moyer

  • mover50

    10 Posts

    824

    0

    Posted December 30th, 2008 17:00

    I have a pretty much similar system but with 3Gb ram and FSX works great on it.

    Have you tried uninstalling it completely (including deleting the hidden config file) and reinstalling FSX ?

    Also ensure you have the latest drivers for your video card. Oh .. I see you have already updated the vid card drivers. No harm in checking again though.

    Good luck !

     

    What Video card do you have and what level is your driver?

     

    Mine is 7-15-11.7434 dated 09/2008

  • mover50

    10 Posts

    825

    0

    Posted December 30th, 2008 17:00

    Did you try what I mentioned in my notes???

    Bob Moyer

    Yes and more.

  • Robert Moyer

    2 Intern

    933 Posts

    824

    0

    Posted December 30th, 2008 18:00

    Does flightsimx accept the product key numbers?? You mention you install from 2 different dvd's and one dvd from another computer

    microsoft has known to be touchie about product key numbers

     

    Bob Moyer

     

  • mover50

    10 Posts

    824

    0

    Posted December 30th, 2008 20:00

    Does flightsimx accept the product key numbers?? You mention you install from 2 different dvd's and one dvd from another computer

    microsoft has known to be touchie about product key numbers

     

    Bob Moyer

     

    No problem with validation each time I installed.

    It starts to start right after validation and then quits. Meaning splash screen comes on, says it is loading scenery and data base, does a few bars of its overture and then poof, splash screen disappears, music quits and that's all there is.

    Kent

  • Jayca1

    114 Posts

    824

    0

    Posted December 31st, 2008 06:00

    I am using the same video card as you have. Drivers is the latest one on the Dell Driver download website. Can check driver details when I get home and let you know if you want.

    Another thing you can try is installing the 2 updates for FSX that were released by Microsoft. Can be found at www.fsinsider.com

    You have to install update 1 (SP!) first and then update 2 (SP2). You will have to instal both updates and not only the second one.

    It appears that in your case there maybe another program that is conflicting with FSX. Do you have any add-on's already installed for FSX ?

    Also when uninstalling FSX it is not enough to use only the add/remove option as it will not comletely remove all files. You also have to delete the FSX folder (manual delete) which is found at  C:\Documents and Settings\All Users\Application Data\Microsoft\

    And after uninstal search for all files named or that has FSX in it and delete them as well (at your risk .. lol). I would suggest leving the registry files alone if you are not sure.  Basically you want to uninstal everything related to FSX.

    Worst case scenario.. and I hate to suggest this ... Is a reformat and clean instal of Vista...  Sorry.

     

  • Jayca1

    114 Posts

    397

    0

    Posted December 31st, 2008 07:00

    Did you instal SP1 before installing Acceleration ?

    Acceleration comes with SP2 but you need to instal SP1 before installing Acceleration.

    Also just a thought. Did you have FS9 and/or previous versions on the same laptop ? If so, were they completely uninstalled before installing FSX ?