I am attempting to assist my mother re-install software after a Dell tech had to replace her hard drive (he did install XP for her).  She lives several hours away, so I have no choice other than to try to do this over the phone.  She has a Dell 4500, and to say she is a novice is an understatement.

I can help her with most things, I have had to do complete re-install with a couple of Dells I have owned in the past.  However, she has one problem that I have never encountered.  When I was going over things with her last night, I discovered that her hard drive was assigned the letter "F" instead of "C."  I don't know why or how --  I would have thought that the Dell tech would have caught that.

We had already installed Norton Anti-virus and a Kodak picture program when I discovered the problem.  All seems to be working well, but I think it needs to be changed.  I know that you can change the letters for drives in disk management -- is it that simple with the primary local disk?  Or there other steps I should take?  I hate the thought of having to take her thru a an XP re-install over the phone.

Any advice would be appreciated.   Thanks,  Dave