Of note: I contacted a Geek Squad member, unofficially (as in-Did not pay)
He said that this was becoming a Known issue, more and more incidents of this were being reported. There was a "firmware patch" to correct the problem, and that I could find it on the internet easily
Well, I have looked
and I AM finding others with the SAME problem (and even more with a different, but similar sounding problem, where their PC locks up after going into sleep mode, never to return)
So,
1. People are experiencing this
2. It is not a MS issue (Hardware "Energy Star" is overzealous)
Jesse L (retired)
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Posted January 5th, 2012 05:00
everseeker,
Thank you for using the Dell Community Forum.
Try the setting to turn off display to never as well as Dim the display to never to see if that will work for you.
Jesse L (retired)