UNSOLVED
USB problems
I have a dimension 2400 and up until now few problem. But I'm having grief with USB plug and play devices - I have servoce pack 2 installed
I have a new epson photo stylus (xmas present) - when I plug it in the system detects the new hardware but shows it as USC2.0 MFP(Hi-Speed) - the install fails to find the correct drivers and the devoice shows in devoce manager with a yellow circled question mark and as Other Devices. I have tried all other USB ports with teh same result.
I plugged the printer into a new computer I have and XP detected it and the driver without any issue.
I bought an IMPACT 256mg jump dirive. On the pacaging it told me no drivers required.
When I plug in into the dimension , XP detects the hardward and prompts me to install the drivers - again showin the device in Device Manager as Other Devoves with the big yellow circle around the question mark again.
The other devices I had have installed via USB plug and play are still working.
HELP!!!
I have a new epson photo stylus (xmas present) - when I plug it in the system detects the new hardware but shows it as USC2.0 MFP(Hi-Speed) - the install fails to find the correct drivers and the devoice shows in devoce manager with a yellow circled question mark and as Other Devices. I have tried all other USB ports with teh same result.
I plugged the printer into a new computer I have and XP detected it and the driver without any issue.
I bought an IMPACT 256mg jump dirive. On the pacaging it told me no drivers required.
When I plug in into the dimension , XP detects the hardward and prompts me to install the drivers - again showin the device in Device Manager as Other Devoves with the big yellow circle around the question mark again.
The other devices I had have installed via USB plug and play are still working.
HELP!!!
- solved the problem.
I took a leap of faith and tried a number of things.
It finally worked for me when I took the manual option to install and looked for the .inf files in the C:\i386 folder - then then PC went through and installed about 5 diffent devices, USB2.0 MFP, mass storege device USB print services THEN finally the install for the EPSON came up.
With rdgrads the jump drive I ended up doing the same installing from C:\i386
Not the simplest solution but it all now works
tgsmith
1 Rookie
•
2862 Posts
85
0
Posted February 6th, 2006 02:00
Ajbt,
You might want to look at Microsoft's USB troubleshooting recommendations here: http://support.microsoft.com/?kbid=310575
USB problems you describe usually occur with older computers (Dimension 8100 was one). You should not have those kinds of problems with the 2400. Have you disconnected older USB devices when connecting your jump drive and printer? Also, connect and configure only one device at a time.
Good site for general info on USB devices is www.usbman.com.
Tony