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Mark Peterson

updated

19 years ago

0

7566

June 20th, 2007 19:00

Vista, Bluetooth, and BlueTooth Elite keyboard

I have a Latitude D820 running Vista x32.  It has an integrated Dell Bluetooth 350 module.  I am using a Microsoft Bluetooth Elite keyboard.
 
It seems there's a problem with the optional Bluetooth update on Dell's website.  I've been running the basic Microsoft Bluetooth driver for a couple of months w/o any issues.  I installed the Dell Bluetooth update, and suddenly my Bluetooth keyboard won't work until AFTER I login to Windows.  I have to click the 'Ease of Access' button and popup the on-screen keyboard and use the mouse to type in my password.  Once I'm logged in, the keyboard works fine - don't have to re-pair it or anything.
 
I checked the status of the Bluetooth services - they're set to run 'Automatic'.  I'm thinking there must be some other driver/setting that's not executing until after login, but I'm not sure what/where to look.
 
I reverted back to the default Microsoft driver that shipped with Vista, and the keyboard is functioning properly.
 
Any ideas?
 
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    Posted June 20th, 2007 19:00

    I have a similar situation with a new dimension e520 with a bluetooth mouse and keyboard that works great then stops.
    Usually in the middle of a work file and it ends up taking me an hour and a restart then it might connect again.
    Totally random, very frustrating.
    I wonder if the Logitech Bluetooth do the same thing since they are a 3rd or more of the price?
    My previous RF logitech set has been perfect.
    I also had the dell bluetooth replaced and still happens.
     
    there is no fix out there for bad design.
     
    Would love to know if there is any fix.....
     
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    Posted June 20th, 2007 20:00

    At least my problem isn't random - with the Dell Bluetooth driver update installed, my bluetooth keyboard doesn't work until after login on Vista.  With the plain Microsoft driver, my keyboard does work before login.
     
     - Mark