the strange ("random" ??) filename tends to make me believe that you had a virus/spyware infection... that you successfully removed this "offending" file user some scanner... but that, a "calling-card" (probably a RUNDLL command) is still trying to access that program on startup.
the safest thing for you to do is generate and post a HiJackThis log... in the HiJackThis forum... where an expert can confirm my suspicions, and assist you in fixing the problem:
.
Download the latest version of Trend Micro's HiJackThis (HJT) [version 2.0.2]
installer from
Double-click on the
HJTInstall.exe file you just downloaded, and click on the
Install button, to install HJT in the suggested/default folder,
C:\Program Files\Trend Micro\HijackThis
.
( As part of the installation, a shortcut to the HJT
program will be placed on your Desktop, and another shortcut in your START menu [for easy-access to using HJT in the future ---
you only need to run the
program again, but not the
installer ] ).
.
After installation, HJT will automatically open and start running.
[If this is your
first time running HJT, please read and accept the EULA (End-User License Agreement)]
.
Click on
Do a System Scan and Save a LogFile
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.
When you submit your HJT log, please make sure the box under your text which shows "Automatically convert carriage returns to HTML line breaks" is checked, or your log may not format correctly... it should consist of separate/readable lines, not one large "jumble".
Hopefully, one of the HJT experts will get to it as quickly as possible.
WARNING: HiJack This is a VERY POWERFUL tool. While it's completely safe for you to download, generate, and post your log (as described above), you should *NOT* attempt to do anything else (in particular, do NOT use it to delete/fix any entries) until you are advised to do so by a forum expert!! Improper use of this tool can severely damage your system.
ky331
5 Journeyman
•
15634 Posts
•
45073 Points
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Posted April 6th, 2008 13:00
the strange ("random" ??) filename tends to make me believe that you had a virus/spyware infection... that you successfully removed this "offending" file user some scanner... but that, a "calling-card" (probably a RUNDLL command) is still trying to access that program on startup.
the safest thing for you to do is generate and post a HiJackThis log... in the HiJackThis forum... where an expert can confirm my suspicions, and assist you in fixing the problem:
This will automatically open NotePad
Copy the entire file from NotePad: EDIT/SelectAll, EDIT/Copy
Then go to the forum dedicated for HiJack This logs (**NOT** back here), and PASTE the results there:
http://forums.us.dell.com/supportforums/board?board.id=si_hijack
Be sure to include a detailed description of any problems/errors/warnings you are encountering.
Also, please indicate the steps you've already taken, if any, in terms of running anti-malware scanners or malware removal tools.
Hopefully, one of the HJT experts will get to it as quickly as possible.