Hi

 

I bought a Dell Inspiron 6400 with Windows XP about 3 months ago.  As will become clear I'm not very computer literate!!

 

Initially when I used to click onto internet video links some of them would play and others wouldn't.  The ones that wouldn't play the videos would open up in Windows Media Player and a dialogue box would say:-

 

" Windows media player cannot play this file.  Connect to the internet or insert the removable media on what the file is located and then try to play the file again".

 

I just assumed that Windows Media Player was something that I would have to buy seperately but I have since been told that it is included as part of the Windows XP package.  As mentioned earlier some files would open but these were through Quiktime Player.  Stupidly I tried to download some updates from the Windows Media Player site but didn't know what I was doing with the end result being that no video files now play.

 

Does anyone have any advice on how I can sort this problem? 

 

Any help would be appreciated.

 

Cheers