First mod's I do apologize if this is not the correct place to post if it is not please do move it to the appropriate area...

 

This is my problem

 

I bought a Dell Computer for both my daughter and my mother

 

I set up their windows messenger so that they could talk with each other and with me.

 

They both used windows messenger daily until one day they could not login

 

it claims their password is incorrect

 

However when I log into their account using my windows messenger on my non-dell computer I have no problem logging into their account

 

therefore I know this is not an MSN issue as their accounts work fine on a non-Dell Computer it's only not working on Their computer.

 

I've tried to figure it out on my own to no avail and now am coming here hoping someone has experienced something similiar that can help me. As I stated I have 4 computers in my house 1 dell, 2 gateways and one compaq. The ONLY computer having problems is the dell.. The other three computers are able to log into windows messenger with no problem and all of them can log into my daughter's account on their computer. My daughter can't log into her account on her Dell computer and I can't loginto my MSN account on her windows messenger either. and the fact that my mother is now experiencing the same problem with her Dell the only correlation between the two is the fact they are both using Dell computers. Anyone have any advise?