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Clockwork9
26 Posts
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April 7th, 2007 21:00
XP Randomly crashes
Recently my 1 and a half year-old dell dimension 3000 has been freezing where even the mouse is frozen so i am forced to manually turn it off. The computer has no viruses, or at least Norton 2007 says so. Last week when it was rebooting, after it had completely frozen, windows gave me the UNMOUNTABLE BOOT VOLUME error so i used a windows XP media center 2005 disk from another dell computer i own to run DiskCheck in the recovery menu like windows recommended. I had to use the other XP disk because dell didn't include the disk for the B110. Anyways the computer still freezes up a lot and i need to get it stable again.
Some System info:
-OS: XP media center edition 2005 (but when i go to system info it says Windows XP 2002 even though the sticker on the computer says 2005)
-2.17 ghz Pentium processor
-1.25 Gb RAM
-80 Gb Hard drive
-and an ok ATI Graphics card
My questions are:
1-What is the best way to fix the computer?
2-Can I Reinstall XP with the non-included XP disk without losing any of the data i have on the computer?
3-And what might have caused windows to crash?
Message Edited by Clockwork9 on 04-09-2007 07:14 PM
Some System info:
-OS: XP media center edition 2005 (but when i go to system info it says Windows XP 2002 even though the sticker on the computer says 2005)
-2.17 ghz Pentium processor
-1.25 Gb RAM
-80 Gb Hard drive
-and an ok ATI Graphics card
My questions are:
1-What is the best way to fix the computer?
2-Can I Reinstall XP with the non-included XP disk without losing any of the data i have on the computer?
3-And what might have caused windows to crash?
Message Edited by Clockwork9 on 04-09-2007 07:14 PM
- I`d suspect either overheating or a hard drive problem.Did you run the Dell Diagnostics to check the hard drive?Take the side off the case and blow a cool air fan inside. If it stops the freezing, then you know you have overheating problems.You should not lose data with eitherchkdsk /rorfixbootCan`t you back up to CDs?
Clockwork9
26 Posts
442
0
Posted April 8th, 2007 18:00
Thanks for the reply
I don't have an external HD so i can't backup the data too easily. I've done dskchck before and none of the data got erased, so if i do it again and then do bootfix is there a chance it could erase data? Otherwise i'll do that.
Also, just before the computer freezes the computer makes a beeping noise(not from speakers). I don't know if that will help but it's just pretty weird.Clockwork9
26 Posts
442
0
Posted April 9th, 2007 22:00
I'm thinking it's a problem with the computer overheating, i've left the case open and it hasn't frozen for a few hours. do i have to take the fan out to clean it or should i just use some compressed air to get as much dust out as i can?And dell dianostics said whatever it tested passed
Message Edited by Clockwork9 on 04-09-2007 07:11 PMClockwork9
26 Posts
442
0
Posted April 10th, 2007 20:00
I hope it cures it, the air still feels warm when it comes out of the fan.... and there's no additional fan area.
dunedin
2732 Posts
442
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Posted April 8th, 2007 10:00
chkdsk /r
Enter
When that is done type
fixboot
Enter
If that does not help boot into the Dell Diagnostics and check out the hard drive.