After purchasing a Dell Inspiron 530 with Win Vista & XP.  I have received very poor support from the Dell Support Team. Even after it was escalated to a manager no solution was provided. I asked for information on how to return the product for a refund,... I was placed on hold indefinetly. The do not want to honor the sale, support and refuse to help me with an RA # to return it. I will not be buying my computers from Dell in the future. I would rather have teeth pulled. The support I received was a joke. The tech on the phone suggested I get a new mother board, a new hard drive, and a new cd rom. The support personel at Dell live in India and the Philipines. I am sorry but in America is where these employees should live where you can understand their english and they give a dang.