Announcement Banner
UNSOLVED

colin-2015

updated

11 years ago

0

2617

August 3rd, 2015 04:00

Autodiscovery doesn't display computer

Autodiscovery doesn't display computer

My computer is not displayed under "Discovered Connections [on]"

Detals:
iphone 4 Pocketcloud V2.2.134
Windows 7 64-bit Copmanion V2.3.9
I have run the set up wizard, including the autodiscovery using g-mail, and it concludes with an "Installation Successful" window.
I have checked "Allow connections from computers running any version of Remote Desktop"
Under the advanced tab on the desktop companion I have RDP port 3389 and VNC port 5900. If I click "run diagnostics" I get "RDP is listening on port 3389" and "VNC is not listening on port 5900"
I have checked "Allow programs to communicate through firewall under Domain, Home/Private, and Public for the following: Pocketcloud install wizard, Pocketcloud service, Remote assistance, Remote desktop, and Remoter Desktop-Remote FX .

Can you help?

thanks