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Empepe

updated

11 years ago

E

Empepe

1 Message

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3579

July 30th, 2015 00:00

Connection Error

Connection Error

I downloaded Mac companion and Pocketcloud for Ipad. It gives an error message of 
Error: VNC: connection failed: Incompatible Version. Version.
I download today Companion 0.9.1.1 and PocketCloud 2.0.4
Thanks

  • 247

    0

    Posted August 1st, 2015 22:00

    Hi Empepe,

    Not sure if you have already tried "Remote Access (VNC) Setup". 
    If you haven't could please try it?
    If it is done already, could please check if "System Preferences -> Sharing -> Remote Management" is checked.
    If it is, could please click further into "Computer Settings" and see if "VNC viewers may control screen with password:" checked and set?

    If all these are done and the issue stays, please let me know.

    Thank you very much for helping us finding the issue 
    Yu-Te