
UNSOLVED
BSOD DRIVER_POWER_STATE_FAILURE (9f)
I frequently get random reboots. I ran a bugcheck and get the following results. Any thoughts on what is causing these crashes?
12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000006, The device did not complete its Directed Power Transition callback successfully.
Arg2: ffffb2889fa95a30, The POP_FX_DEVICE object
Arg3: 0000000000000000, If this was a Directed Power Down(1) or Power Up(0) completion
Arg4: 0000000000000000
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4656
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 17788
Key : Analysis.Init.CPU.mSec
Value: 765
Key : Analysis.Init.Elapsed.mSec
Value: 8618
Key : Analysis.Memory.CommitPeak.Mb
Value: 108
Key : Bugcheck.Code.DumpHeader
Value: 0x9f
Key : Bugcheck.Code.Register
Value: 0x9f
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 070722-15000-01.dmp
BUGCHECK_CODE: 9f
BUGCHECK_P1: 6
BUGCHECK_P2: ffffb2889fa95a30
BUGCHECK_P3: 0
BUGCHECK_P4: 0
DRVPOWERSTATE_SUBCODE: 6
DEVICE_OBJECT: ffffb288aa15ba50
DRIVER_OBJECT: ffffb288a9343e50
IMAGE_NAME: WUDFRd.sys
MODULE_NAME: WUDFRd
FAULTING_MODULE: fffff80650e40000 WUDFRd
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffc901`9ca27358 fffff806`37b65dbd : 00000000`0000009f 00000000`00000006 ffffb288`9fa95a30 00000000`00000000 : nt!KeBugCheckEx
ffffc901`9ca27360 fffff806`37b6589b : ffffb288`9fa95a30 00000000`00000000 ffffb288`81323c00 ffffb288`9fa95e00 : nt!PopFxEnforceDirectedPowerTransition+0xc1
ffffc901`9ca273c0 fffff806`37b65f82 : 00000000`00000000 00000000`00000000 fffff806`37b65b90 00000000`00000300 : nt!PopFxCompleteDirectedPowerTransition+0x16f
ffffc901`9ca27410 fffff806`37b65ba1 : ffffb288`9fa95a30 ffffb288`81323c60 00000000`00000000 00000000`00000300 : nt!PopFxHandleDirectedPowerTransition+0xa6
ffffc901`9ca27440 fffff806`378bfae5 : ffffb288`ba1c9040 fffff806`37cdc180 ffffb288`81323c60 ffffb288`00000000 : nt!PopFxDirectedPowerTransitionWorker+0x11
ffffc901`9ca27470 fffff806`378eea75 : ffffb288`ba1c9040 00000000`00000080 ffffb288`812d6080 00000253`053f27f8 : nt!ExpWorkerThread+0x105
ffffc901`9ca27510 fffff806`379ff428 : ffffca01`8e800180 ffffb288`ba1c9040 fffff806`378eea20 00000253`053f27c8 : nt!PspSystemThreadStartup+0x55
ffffc901`9ca27560 00000000`00000000 : ffffc901`9ca28000 ffffc901`9ca21000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28
IMAGE_VERSION: 10.0.19041.1645
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x9F_6_IMAGE_WUDFRd.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {ae60ce0d-80ec-b321-0d01-767ceb898c87}
Followup: MachineOwner
1 person also has this problem
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SimonBrettellPhotography
14 Posts
274
0
Posted September 29th, 2022 00:00
I've got a Dell XPS 15 9570 and have been having problems on and off for months with the DRIVER_POWER_STATE_FAILURE. Luckily my machine is still under warranty so I've had Dell service trying to fix this. A few weeks ago they replaced the motherboard, SSD, battery and a few other bits and pieces. It appeared to have fix the problem until Tuesday when I had a Nvidia driver update. Then my machine crashed 4 times in about 3 hours with BSOD and the DRIVER_POWER_STATE_FAILURE warning. I'm using a Lightroom a lot and had previously suspected it to be related to the GPU. This confirmed it. This video shows a solution for how to do a full clean re-install of the NVIDIA drivers using a utility called Display Driver Uninstaller (DDU) - https://youtu.be/_6NPVZ7sdZU . I did this on Tuesday and it appears to have fixed the issue so far (2 days with no lockups, crashes or BSOD).