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waves88

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4 years ago

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waves88

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July 7th, 2022 11:00

BSOD DRIVER_POWER_STATE_FAILURE (9f)

I frequently get random reboots.  I ran a bugcheck and get the following results.  Any thoughts on what is causing these crashes?

12: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000006, The device did not complete its Directed Power Transition callback successfully.
Arg2: ffffb2889fa95a30, The POP_FX_DEVICE object
Arg3: 0000000000000000, If this was a Directed Power Down(1) or Power Up(0) completion
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4656

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 17788

Key : Analysis.Init.CPU.mSec
Value: 765

Key : Analysis.Init.Elapsed.mSec
Value: 8618

Key : Analysis.Memory.CommitPeak.Mb
Value: 108

Key : Bugcheck.Code.DumpHeader
Value: 0x9f

Key : Bugcheck.Code.Register
Value: 0x9f

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 070722-15000-01.dmp

BUGCHECK_CODE: 9f

BUGCHECK_P1: 6

BUGCHECK_P2: ffffb2889fa95a30

BUGCHECK_P3: 0

BUGCHECK_P4: 0

DRVPOWERSTATE_SUBCODE: 6

DEVICE_OBJECT: ffffb288aa15ba50

DRIVER_OBJECT: ffffb288a9343e50

IMAGE_NAME: WUDFRd.sys

MODULE_NAME: WUDFRd

FAULTING_MODULE: fffff80650e40000 WUDFRd

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffc901`9ca27358 fffff806`37b65dbd : 00000000`0000009f 00000000`00000006 ffffb288`9fa95a30 00000000`00000000 : nt!KeBugCheckEx
ffffc901`9ca27360 fffff806`37b6589b : ffffb288`9fa95a30 00000000`00000000 ffffb288`81323c00 ffffb288`9fa95e00 : nt!PopFxEnforceDirectedPowerTransition+0xc1
ffffc901`9ca273c0 fffff806`37b65f82 : 00000000`00000000 00000000`00000000 fffff806`37b65b90 00000000`00000300 : nt!PopFxCompleteDirectedPowerTransition+0x16f
ffffc901`9ca27410 fffff806`37b65ba1 : ffffb288`9fa95a30 ffffb288`81323c60 00000000`00000000 00000000`00000300 : nt!PopFxHandleDirectedPowerTransition+0xa6
ffffc901`9ca27440 fffff806`378bfae5 : ffffb288`ba1c9040 fffff806`37cdc180 ffffb288`81323c60 ffffb288`00000000 : nt!PopFxDirectedPowerTransitionWorker+0x11
ffffc901`9ca27470 fffff806`378eea75 : ffffb288`ba1c9040 00000000`00000080 ffffb288`812d6080 00000253`053f27f8 : nt!ExpWorkerThread+0x105
ffffc901`9ca27510 fffff806`379ff428 : ffffca01`8e800180 ffffb288`ba1c9040 fffff806`378eea20 00000253`053f27c8 : nt!PspSystemThreadStartup+0x55
ffffc901`9ca27560 00000000`00000000 : ffffc901`9ca28000 ffffc901`9ca21000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


IMAGE_VERSION: 10.0.19041.1645

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x9F_6_IMAGE_WUDFRd.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {ae60ce0d-80ec-b321-0d01-767ceb898c87}

Followup: MachineOwner

  • 274

    0

    Posted September 29th, 2022 00:00

    I've got a Dell XPS 15 9570 and have been having problems on and off for months with the DRIVER_POWER_STATE_FAILURE. Luckily my machine is still under warranty so I've had Dell service trying to fix this. A few weeks ago they replaced the motherboard, SSD, battery and a few other bits and pieces. It appeared to have fix the problem until Tuesday when I had a Nvidia driver update. Then my machine crashed 4 times in about 3 hours with BSOD and the DRIVER_POWER_STATE_FAILURE warning. I'm using a Lightroom a lot and had previously suspected it to be related to the GPU. This confirmed it. This video shows a solution for how to do a full clean re-install of the NVIDIA drivers using a utility called Display Driver Uninstaller (DDU)  - https://youtu.be/_6NPVZ7sdZU . I did  this on Tuesday and it appears to have fixed the issue so far (2 days with no lockups, crashes or BSOD).