‎Dell Command Update suggests wrong updates | DELL Technologies

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burkinafaso76

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7 years ago

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burkinafaso76

9 Posts

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2284

August 18th, 2019 01:00

Dell Command Update suggests wrong updates

Hi all,

I have an XPS 13 9360. Dell Command Update (2.4.0) keeps on suggesting me these old updates:

-Intel Rapid Storage Technology Driver and Management Console (9/7/2017)

-Dell Update Application Win 32 (11/20/2018)

However, both fail to be installed. Of course I can permanently ignore them, but do you have a clue why they are proposed to my system?

Thanks,

Stefano

B
burkinafaso76
9 Posts
1963
0
Posted August 19th, 2019 23:00
Hi all,

my system had both Dell Command Update and Dell Update. I uninstalled the former (which is older?), and now the 'wrong' updates are not suggested anymore by Dell Update.

This seems the solution to my issue, although a comment by an expert would be appreciated.

Thanks,

Stefano
U
U2CAMEB4ME
6 Operator
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6245 Posts
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Posted August 18th, 2019 17:00
Welcome to the Dell Community @burkinafaso76

Try manually installing them.

Intel Rapid Storage Technology Driver and Management Console:

https://downloads.dell.com/FOLDER04496085M/3/Intel-Rapid-Storage-Technology-Driver-and-Management_66MG5_WIN_15.7.5.1025_A03.EXE

Dell Update Application:

https://downloads.dell.com/FOLDER05312735M/4/Dell-Update-Application_4985D_WIN_3.0.1_A00_01.EXE

Best regards,

U2
B
burkinafaso76
9 Posts
2009
0
Posted August 18th, 2019 23:00
Hi U2,
thanks for your suggestion.
In both cases, I get a similar error (see the attached images: one is in Italian, but the meaning is very similar, i.e. the platform is unsupported).
Thanks,
Stefano