kingfish84

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kingfish84

1 Rookie

4 Posts

3

12297

July 27th, 2021 03:00

Dell XPS overheats while sleeping

When I first purchased my laptop (XPS 15 7590) it would overheat while in sleep mode. It seemed to stop doing this after a while, but after a recent update it has since starting overheating again, becoming extremely hot to the touch and a fire hazard. There seem to be plenty of posts about this problem what is Dell doing to fix the issue?

  • kingfish84

    1 Rookie

    4 Posts

    9846

    0

    Posted August 4th, 2021 03:00

    Appears to be an issue with the fingerprint scanner - this solution worked for me and now it is not overheating on sleep. Hope it can be of use to people.

  • mujjuman

    11 Posts

    9892

    0

    Posted July 27th, 2021 11:00

    Unfortunately, the only "fix" or workaround that I know of is to disable Sleep and use Hibernate instead... 

  • XPS_Man

    7 Practitioner

    2448 Posts

    11950 Points

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    Posted July 27th, 2021 13:00

    AS far as I am aware dell may release a BIOS update

    Until than set the hibernation time to 20 minutes

    These machine have fast NVME SSDs and they wake fast any ways

    also Disable Connected Network standby