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Any updates Copper?
How to find the product model of your Dell computer | Dell US
If you haven't done so yet, run Dell Off Line Diagnostic to check Hard drive and other Hardware within computer by following steps in link below:
JOcean
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Posted November 22nd, 2021 14:00
We need a a little more information. Such as exact model number, what are you doing on the laptop when it freezes, have you made any changes lately, was the system working properly up to the recent problem, etc.?
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop